THE CUSTOMER EXPERIENCE FORMULA

IMPROVE PROFITS & BECOME ICONIC IN YOUR CUSTOMERS' MINDS

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the cx edge podcast

The CX Edge Podcast is where business owners come to learn how to strategically position their business, create a positive brand reputation, and improve profits. Join host Kim Breiland, as she discusses influence, human-centric frameworks, and the art of becoming an iconic brand in your customers' minds.

Are you ready to increase your influence and turn your passion for helping people into a successful business? You're in the right place.

coming soon

Hi!

I'm Kim

I help business owners and entrepreneurs use human-centric frameworks to improve profits & become iconic in their customers' minds.

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kelley M.
founder + Principle consultant, conduit partner

"Need to share a revenue win. I secured a new client! With the addition of this new client, I now have contracts that meet 100% of my revenue goal for the year, and it's only May."

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What Founders

taryn L. & Jessica Q.
Co-Founders & CEOs, Extra lucky moms

"Working with Kim was a game changer for setting up systems and automation for our business. We came to Kim having "bootstrapped" our business for more than two years and she helped us hone in on what we needed to be focusing on to grow and scale.

Our business supports the disability community and is not your traditional business model. Kim took the time to understand our journey, our goals and our community and didn't apply a cookie cutter approach to what we needed. She helped us create lead magnets that have more than doubled our subscriber base and set us up on a path to grow our DE&I programming.

Outside of all of that, Kim is an incredible cheerleader and truly cared about us and our business. We know our time with Kim has set us up for success for many years to come."

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What Founders

Leslie G.
Executive leadership coach

"Kim has a way of narrowing down what's most important and ALL entrepreneurs need this when going from six to seven-figures. There are so many moving parts when scaling a business. Thank you for what you do for us, Kim!!"

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What Founders

Allison F.
Founder and Curator
SAUTE AND SOIREE LLC

"I cannot give Kim enough praise. She really delivers. Her coaching is PACKED with value. Value that can be applied whether you have a product or service. It’s timely, it’s highly effective, and it works! She is indeed, a brilliant mentor and strategist."

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What Founders

Erin D.
Graphic designer + visual brand strategist

"Kim helped me grow an email list of dream prospects and clients and I signed 4 clients on a monthly retainer, all while keeping up with my full-time teaching role. Kim and her team helped me achieve amazing results and I can't recommend Team KBC enough!"